Last Updated on October 28, 2025
At Cave Cannabis, we strive to ensure your order reaches you quickly and in perfect condition. All orders are shipped from our U.S. warehouse and are handled with care from the moment you place them.
Our order cut-off time is 4:00 PM (GMT-05:00) Eastern Standard Time. Orders placed before this time will begin processing the same day. Orders placed after the cut-off time will be processed on the next business day. Our standard handling time is 1 to 2 business days (Monday through Friday).
Please note that we do not process or ship orders on weekends or U.S. public holidays. During peak shopping periods such as holiday seasons or major sales, processing times may take slightly longer.
Once shipped, your order will typically arrive within 7 to 8 business days (Monday to Friday) for all destinations within the United States. This means the total estimated delivery time, including handling, is 8 to 10 business days.
Delivery times are based on average estimates provided by our courier partners. While we do our best to ensure timely delivery, we cannot guarantee exact arrival dates, especially during peak seasons or due to unforeseen courier delays.
We offer a flat rate shipping fee of $6 on all orders, regardless of size or quantity, shipped anywhere within the United States.
If you need to change or cancel your order, please contact us immediately at info@cavecannabis.shop. Once your order has been processed, we are unable to make changes.
You will receive a confirmation email once your order has been processed, followed by a separate shipping confirmation email within 1β2 business days. This will include your tracking number and a link to follow your packageβs journey. Please allow up to 48 hours for tracking information to update.
If you experience issues with your tracking number or delivery, please contact the courier directly before reaching out to us. In rare cases, tracking may not update, yet the package is still in transit and will arrive within the estimated delivery timeframe.
Most packages are left at the mailbox or doorstep, but the delivery courier may decide to hold your package at a local post office or reattempt delivery if they believe itβs unsafe to leave unattended. We recommend providing a shipping address where someone will be available to receive the order.
Please ensure all shipping and billing details are accurate at checkout. Providing incorrect or incomplete information may delay processing by 1β2 business days and could result in additional delivery delays.
Once your order leaves our facility, Cave Cannabis is not responsible for delays, losses, or damages caused by the courier. Customers are responsible for monitoring their tracking information and contacting the courier directly if any delivery issues arise. We will assist in recovery efforts where possible, but replacements or refunds cannot be issued until the item is returned to us or confirmed as being returned.
Any problems with your order, including missing or damaged items please contact us at info@cavecannabis.shop to resolve the issue.
Business Name: Cave Cannabis
Business Hours: 08:00 AM to 6:30 PM (Monday to Friday)
Business Mail: info@cavecannabis.shop
Business Contact: 1 (929) 622-4170
Business Address: 1712 85th St #2, Brooklyn, New York 11214, United States
Business Name: Cave Cannabis
Business Hours: 08:00 AM to 6:30 PM (Monday to Friday)
Business Mail:Β info@cavecannabis.shop
Business Contact: 1 (929) 622-4170
Business Address:Β 1712 85th St #2, Brooklyn, New York 11214, United States
